Effective Date: January 1, 2026
The Relationship Clinic LLC ("The Relationship Clinic," "we," "our," or "us") respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect through our website, forms, email, telephone, and text communications, how we use that information, and the steps we take to protect it.
Information We Collect
When you contact The Relationship Clinic, request information, schedule an appointment, complete a form, or communicate with our office, you may provide information such as your name, email address, telephone number, mailing address, appointment preferences, or other information related to your inquiry.
Our website may also collect limited technical information such as your browser type, device information, IP address, website activity, and information gathered through cookies. This information is used primarily to help our website function properly, improve the visitor experience, and better understand how visitors use our site.
How We Use Your Information
We use the information you provide to:
Respond to your inquiries
Coordinate appointments
Send appointment reminders
Assist with intake
Provide customer support
Communicate regarding services you have requested
Improve our website and business operations
Comply with legal and regulatory requirements
The Relationship Clinic does not sell, rent, or trade your personal information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text Messaging (SMS). Consent applies only to communications from The Relationship Clinic LLC for the purposes described in this Privacy Policy.
The Relationship Clinic offers text messaging as a convenient way to communicate with individuals who request or consent to this form of communication.
Individuals may consent to receive text messages by:
Initiating a text conversation with our office;
Submitting a website contact form requesting communication;
Completing intake or consent documents that authorize text messaging;
Requesting SMS communication during a telephone conversation or office visit; or
Otherwise providing express consent to receive text communications from The Relationship Clinic. Consent applies only to communications from The Relationship Clinic LLC for the purposes described in this Privacy Policy.
Text messages are used only for purposes directly related to the services you request, including: Appointment confirmations, Appointment reminders, Scheduling changes
Intake coordination, Responses to questions or inquiries, Customer Service communications.
We do not use our text messaging service to send unsolicited marketing or promotional messages. Message frequency varies depending upon your interaction with our office and the services you request. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. Reply HELP for assistance or contact our office directly. We will honor your request as soon as reasonably possible.
Your consent to receive text messages is voluntary and is not a condition of receiving counseling or other services. Consent applies only to communications from The Relationship Clinic LLC.
Email Communications
If you provide your email address, we may use it to respond to your inquiry, coordinate services, send appointment-related information, provide requested resources, or communicate regarding services you have requested.
You may request to stop receiving non-essential email communications at any time.
How We Share Information
We may share limited information with trusted service providers who assist us in operating our website, scheduling systems, payment processing, communications, or other business functions. These providers are expected to use the information only for the services they perform on our behalf.
We may also disclose information when required by law, when necessary to protect the rights or safety of The Relationship Clinic or others, or when you have authorized us to do so.
Confidentiality and Clinical Information
The Relationship Clinic takes the privacy of counseling-related information seriously. Information connected with counseling services may be subject to additional confidentiality protections, professional ethical standards, informed consent documents, HIPAA requirements where applicable, and other state or federal laws.
This website Privacy Policy does not replace any informed consent agreement, Notice of Privacy Practices, confidentiality agreement, or other documents provided in connection with professional counseling services.
Cookies and Website Technology
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
You may adjust your browser settings to block or limit cookies. Please understand that some website features may not function properly if cookies are disabled.
Third-Party Links and Services
Our website may include links to third-party services such as maps, scheduling platforms, payment processors, social media sites, or other online resources.
These third parties maintain their own privacy policies. The Relationship Clinic is not responsible for the privacy practices or content of websites or services that we do not control.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information entrusted to us.
While we strive to protect your information, no method of electronic communication or electronic storage can be guaranteed to be completely secure.
Children's Privacy
This website is intended for adults and is not directed toward individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age through this website.
Your Choices
You may contact us to: Review personal information we maintain. Request corrections to inaccurate information. Request deletion of information where permitted by law. Opt out of text messaging by replying STOP. Unsubscribe from non-essential email communications.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal responsibilities.
Any revised version will be posted on this page with an updated Effective Date.
Contact Us
Questions regarding this Privacy Policy may be directed to:
The Relationship Clinic LLC
Website: https://www.trccounseling.com
Phone: (757) 965-5450
Email: support@trccounseling.com
General Notice for Website Forms
By providing your mobile number and submitting a form or request for contact, you consent to receive text messages from The Relationship Clinic regarding appointments, scheduling, intake coordination, customer service, and responses to your inquiries. Message frequency varies. Frequency of messages varies based on your interactions with our office. Message and data rates may apply. Reply STOP at any time to opt out or HELP for assistance. Your consent to receive text messages is voluntary and is not a condition of receiving services. Please review this Privacy Policy for additional information.